PHAR1245 : Professional Skills for Pharmacy Technicians

This course equips pharmacy technician students with essential professional competencies required for success in diverse pharmacy settings. Emphasis is placed on communication skills, ethical decision-making, teamwork, customer service, cultural competence, and workplace professionalism. Students will explore real-world scenarios to develop critical thinking, conflict resolution, and time management strategies. By the end of the course, students will be prepared to demonstrate professional behavior and contribute effectively to interprofessional healthcare teams.